frequently asked questions

Linear Effect Lighting

FAQ 1: How do I attach the LED 4-Wire?

Answer: For straight line installations, clear, cuttable mounting track can be attached to the mounting surface with an adhesive and/or screws and the LED 4-Wire simply snaps into the track. Alternatively, mounting clips can be used to hold the rectangular Flexbrite to the mounting surface. When using mounting clips hold the 4-Wire in place and screw down each side of the clip, straddling the light.

FAQ 2: What is the cuttability of the LED 4-Wire?

Answer: Warm White, Cool White and RGB (Color-changing) LED 4-Wire are all cuttable at approximately every 39". There are 24V versions of these colors that are cuttable at approximately every 6.5".

FAQ 3: How do I cut the LED 4-Wire?

Answer: Using a pair of heavy duty shears or a sharp utility knife, carefully cut through the PVC housing and the conductor wires at the cutting mark. You will find a cutting mark on the side of the rectangular Flexbrite, approximately every 39" (for 120V) and 6.5" (for 24V).

FAQ 4: How do I attach the power cord (or the controller) to the LED 4-Wire?

Answer: Please click the button oo the product page to see the instruction sheet on this product for this answer.

FAQ 5: Is the LED 4-Wire waterproof? Is it UL Listed?

Answer: No. It is NOT intended for use around standing water. It is suitable for indoor and outdoor use; however it does not carry a safety rating and should not be used where a safety listing is required by state and/or local codes.

FAQ 6: How is the LED 4-Wire sold?

Answer: Custom cut LED 4-Wire can be ordered by the foot, to the nearest 39" cutting mark (for 120V) or the nearest 6.5" cutting mark (for 24V).

FAQ 7: What is the maximum run for Cool White (CW) and Warm White (WW) LED 4-Wire?

Answer: The maximum run distance for LED 4-Wire is determined by the fuse in the power cord (for Cool White and Warm White), or by which controller is specified (for Red/Green/Blue) AND by the voltage. For 120V CW and WW product, the maximum run using a LED-4WR-CONKIT (rated for 1.6 amps) is up to 88 feet. For 24V product, CW and WW, the maximum run using the LED-4WR-CONKIT-NP is up to 17 feet.

FAQ 8: What is the maximum run for Color-Changing (RGB) LED 4-Wire?

Answer: The maximum run distance for LED 4-Wire is determined by which controller you use and ALSO by the voltage. For 120V RGB the maximum run will be 43 feet, 163 feet, or 218 feet for the various controllers; LED-4WR-50CTRL, LED-4WR-3S-5/30-120 (formerly LED-4WR-490FADE) and LED-4WR-490CTRL, respectively. For 24V color changing (RGB) maximum runs, please contact a sales representative.

FAQ 9: How do I control the color of the RGB LED 4-Wire?

Answer: A controller must be used (sold separately) to create color changes for the color-changing (RGB) LED 4-Wire product. You will be able to control the speed of the color fade, within the range of the controller's factory settings. LED 4-Wire-3S-5/30-120 (formerly LED-4WR-490FADE) has a stop switch feature which allows you to stop the fade on the selected color.

FAQ 10: When an LED fails, does one LED burn out, or does an entire section burn out?

Answer: If one LED burns out, an entire series (39" section for 120V and 6.5" for 24V) will go out. Since this product is non-rated (it is not safety rated by UL or other similar safety testing laboratory), splices and/or repairs can be made.

FAQ 11: Is the LED Neon Flexbrite dimmable?

Answer: No. This product is not currently dimmable.

FAQ 12: Is the LED Neon Flexbrite UL Listed?

Answer: The product has to be manufactured at our overseas factory to a specified length in order to be be c/UL Listed. You will need to allow 10-12 weeks for delivery.

FAQ 13: Is the LED Neon Flexbrite field cuttable?

Answer: No. If this product has been factory assembled with the c/UL Listing, you will void this safety rating if you cut it, repair it, splice it, or alter it in any way. However, if the product was not factory assembled, there is no safety rating in place and if you cut on the cutting mark, you can modify the overall length.

FAQ 14: How far apart are these cutting marks and how do I find them?

Answer: For White, Blue and Green, the cuttability is 18"; for Red, Yellow and Orange, the cuttability is 30". You will see a vertical dashed line on the side of the product that indicates the correct cutting mark.

FAQ 15: What is the maximum run for LED Neon Flexbrite?

Answer: For White, Blue and Green, the maximum run distance is 240 feet; for Red, Yellow and Orange, the maximum run is 300 feet. However, the maximum length we stock is 150 feet (1 reel), so if you need a single run longer than 150 feet, please consult the factory.

FAQ 16: Do I need a driver for the LED Neon Flexbrite?

Answer: No driver or transformer is needed for the 120V version of this product. The inverter on the power cord (it looks like a lump on the cord) must be removed. It changes the input voltage from AC to DC so that the life of the LEDs is maximized.

FAQ 17: Can the LED Neon Flexbrite be hardwired?

Answer: Not with the c/UL Listing in place. It is only c/UL Listed as a portable (i.e. plug-in) product if it is factory assembled to the specific length with a molded on, fused power cord. If the product's power cord was not factory assembled, there is not safety rating in place and if you cutt off the plug to hardwire it, it can be hardwired BUT IT WILL NOT BE UL LISTED.

FAQ 18: Is the LED Bandolier dimmable?

Answer: No. This product is not currently dimmable.

FAQ 19: Is the LED Bandolier UL Listed?

Answer: No. This is a low voltage (12V DC) product that does not carry a listing. However, there are four plug-in power supplies available for the Bandolier with a range of capacities (from 7.2 watts to 60 watts) that are c/UL Listed for dry locations. If this product is being used outdoors, this power supply will need to be housed within a waterproof enclosure.

FAQ 20: Is the LED Bandolier UL cuttable?

Answer: The LED Bandolier is wired in series parallel with three LEDs completing a series. This means that if you cut off one or two LEDs, you will still have a total of three LEDs. You can cut the Bandolier every third LED, but not that the end piece (the piece with the male DC jack) will not be re-attachable or reusable.

FAQ 21: How do I connect multiple pieces of Bandolier together?

Answer: Each Bandolier (the 13" size and the 39" size, in any color) has a female DC jack (input side) and a male DC jack (output side) that interconnect to run multiples off of one power supply. Be sure that you do not exceed the maximum wattage capacity of the power supply.

FAQ 22: What is the wattage of each color and size?

Answer: The wattage for all 39" sets (all colors) is 7.92 watts each; for the 13" sets (all colors: Blue, Green, Red, Cool White, Warm White, Yellow), it is 2.64 watts each.

FAQ 23: What is the maximum run distance for the LED Bandolier?

Answer: The maximum run is 495 LEDs, which is five 39" sets that have 99 LEDs each, or fifteen 13" sets thta have 33 LEDs each, or any combination of sets, but do not exceed 495 LEDs total. This works out to be approximately 16.25 feet.

FAQ 24: How do I attach the LED Bandolier to a surface?

Answer: You can use clips (LEDB-CLIP) or clear plastic track (LED-MDF-TRACK-4) to mount the Bandolier to a surface. The Bandolier can point out horizontally, and vertically (either up or down) or any orientation that suits your application.

FAQ 25: Is the LED Bandolier waterproof?

Answer: It is water-resistant. It is not for use around standing water. It can be used indoors/outdoors, and it doesn't carry a safety rating for any location.

FAQ 26: What is the maximum run for the LED Clip Light?

Answer: The maximum run is determined by the wire gauge (which is 18AWG SPT-1, rated for 7 amps), socket spacing and system voltage. For 12V systems, the maximum run is 12V x 7A = 84 watts; for 24V systems, the maximum run is 168 watts. The wattage for each LED Clip Light is 0.2 watt, so the maximum run for 12V LED systems is going to be 84 watts / 0.2 watt per LED = 420 LEDs and for 24V systems, it is 840 LEDs. To translate this into feet, you will need to determine the spacing for you system while considering the voltage. For example, if you are using 4" spacing (which is 12" per foot / 4" per LED = 3 LEDs per foot), with a 12V system, then you can determine that your maximum run is 420 LEDs / 3 LEDs per foot = 140 feet.

FAQ 27: How bright are LED Clip Lights?

Answer: They are really bright to look at. LED Clip Lights are at least as bright as their Incandescent counterparts; however, they are not good for shining light onto a surface. Their main function is for year-round tree lighting to create many points of light.

FAQ 28: Is there a benefit to using LED Clip Lights for tree lighting over Incandescent Mini Light Strings?

Answer: Yes. First, LED Clip Lights will save energy. An Incandescent tree lighting system that has 400 points of light will consume 172 watts, but an LED system of 400 LEDs will only consume 80 watts, which is an energy savings of 53%. Second, LEDs allow longer runs than Incandescent light strings. With a system of 400 points of light, this will require two separate runs if you go with Incandescent. However, for LED, all can be on one run.

FAQ 29: How do I know what size transformer I will need?

Answer: The wattage per LED is 0.2 watt. Simply count LEDs (based on spacing per foot and total number of feet) and multiply this by 0.2 to get the total. Then, pick a magnetic transformer that will accommodate this wattage without exceeding it.

FAQ 30: Do I have to use a magnetic transformer?

Answer: For the length of runs usually associated with tree lighting, you should use a magnetic transformer to avoid voltage drop. If you use an electronic transformer, you may see voltage drop after 20 feet or less.

FAQ 31: What is voltage drop?

Answer: Voltage drop is when the brightness of the lights decrease as you get further from the transformer.

FAQ 32: Is the LED Clip Light dimmable?

Answer: No. This product is not currently dimmable.

FAQ 33: Is the LED Clip Light UL Listed?

Answer: No. This is a low voltage (12V DC OR 24V DC) product that does not carry a listing. However, there are a variety of transformers, controllers and drivers that are UL Listed for indoor/outdoor locations (or that you can put into a weatherproof enclosure where needed).

FAQ 34: What is the main purpose of the LED Starlight Harness?

Answer: You can make eye-catching "sprays" that attract attention to casino games. Use a controller to adjust the speed of the chase. See factory for details.

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